Palm Monorail

Palm Monorail

The Palm Monorail was opened on 30th April 2009 and runs along the trunk of the Palm Jumeirah in Dubai connecting the Gateway station at the entry to the Palm to the Atlantis hotel at the far end.

There are also other stations planned along the way and on 3rd July 2017 a new station opened near to the Shoreline Apartments called Al Ittihad Park Station.  This station gives direct access to the Galleria Mall.

The Monorail links with the Tram at Palm Gateway Station

The Palm Monorail runs 7 days a week – check out the train times for more information.

The Palm Monorail is not yet linked to the Dubai Metro but have been plans to link it at the Dubai Internet City (TECOM) station on Sheikh Zayed Road. It is however linked to the Dubai Tram system which opened on 11 November 2014 with a walkway at the Palm Gateway and you can get onto the Metro from the Tram at Dubai Marina.

The Palm Monorail is a good vantage point to see the Palm Jumeirah. It is often used by tourists staying at the Atlantis hotel to get a good view of the island and it also takes you from the far end of the island to the main part of Dubai where it links in with Al Sufouh Road (and eventually the metro). It is not as cheap to travel on the Monorail as other forms of Dubai public transport as it is not run by the RTA and is privately owned.

The Palm Monorail does not currently link with the Dubai Metro (except via the Tram at the Marina) and so if you want to travel along it from the Dubai end then you will either have to park in the massive car park at the Gateway station or get a taxi to the Gateway station either from Internet City Metro station or your location.

You could also use the Metro to travel to the Marina where you can change to the Tram and then go to the Palm Gateway Station.

This website is not linked to Nakheel and is not an official site for the Palm Monorail, it is just intended to provide relevant information for those wishing to use it.

Please, before you ask questions, take a look round the site as most answers can be found on here and although I don’t mind answering them, it can be frustrating when the info is already on here 🙂 In particular I have no information on how to get a job on the Palm Monorail!

407 Replies to “Palm Monorail”

  1. can you pls help me i am travelling from saraf dg metro staion al barsha to atlantis palm how can we travell till atlantis palm in metro

    1. Yes but it will operate normal hours unless there is a special event on e.g. at Atlantis and then they may extend the operating hours.

      1. Your taxi drivers are thieves. We got a taxi from Gateway station to JBR and the cost was 200 dhm. We understood that Lexus taxis are more expensive, but we had got a Lexus taxi from Burj al Arab yesterday, which is a further distance for 80 dhm and thought the cost would be less. Never again will we get a taxi from here and I will now be making a formal complaint. You need to regulate these thieves.

        1. Hi Dave, someone else has also complained about the cost of the taxis from there. It might be worth complaining to Serco who run the monorail.

      1. Thank you for your reply. What is the normal operating hour on NYE. This is the first time that we are going . We will be on holiday there and coming from the Netherlands. Thank you

  2. hello sir/madam it is my first time to use a monorail, im going to visit my friend in golden mile 1, it will be honored for me if you could help me with this:
    1. How to go there?
    2. What is the cost?
    3. Please be advice if Nol Card is applicable.


  3. i have a return ticket from the gateway to atlants..
    if i got down in ithad park station i must buy new ticket??

    1. Hi Mohammed, I would expect that you would have to buy a new ticket if you disembark at Ittihad park station but I don’t have a definitive answer as the station has just opened.

  4. Please can you provide me an email link to your lost property office, we recently traveled on your monorail and may have lost an item when on it.
    Help appreciated.

    1. Hi, I’m sorry I don’t have an email address but you will need to contact Serco ( who run the monorail.

  5. Hi, Can any one visit through mono rail. Whats the price of ticket. i live in sharjah, can i visit through monorail

    1. Yes you should be OK doing that provided it is not excessive.I assume you mean the Atlantis Hotel which is only a short walk at the other end of the Palm Monorail.

      1. Hi I need to get to palm view west from internet city. Do I take the tell metro to dubai marina and switch to the tram? Where is the gateway station situated?

        1. Hi, you would be best off getting a taxi as the monorail only stops at the beginning and end of the Palm and not in the middle where you need to go!

  6. Dear team,

    Hello, this is Sarah from Korean event agency, MOTZ.
    We are planning to use palm monorail with 120pax in OCT.

    I wish to know maximum how many people can take a monorail at once.

    And how long does it take from the gateway station to Atlantis Aquaventure Station?

    Thank you.

    1. Hi, the trip takes approximately 10 minutes to go from one end of the palm to the other. Sorry I do not have specific numbers that can be taken on each train.

  7. Dear team:

    We are traval agency in Dubai(Sakura Holidays and Travels), we would like to apply for group rate or any tour guide FOC policy in future booking. We have almost 1,000pax visitor.

    Looking forward to your reply asps.

    1. It’s a bit fiddly from there in terms of public transport. You could get the metro but then you would have to go to the marina and change there to get the tram and come back again so you might be better getting a taxi…

  8. Can I please know how to reach the jumeirah boardwalk from Damac properties metro station? I have never rode a tram / monorail. Can you please suggest me the cheapest way to reach the place? I plan to go on weekdays as that place gives a breeze of solitude which I personally love.

  9. Wow, how cool ^.
    Out of curiosity, how many people actually ride this monorail? Per hour or per day or per year? I assume it is more busy during the holidays / festive periods; but, I also heard there are a lot of times it is a bit empty. Thanks.

    1. I’m sorry i don’t have the stats on the number of riders but yes there are definitely times when it is pretty quiet. During weekends and holidays it does attract a lot more riders.

    1. I rode the monorail today and they were not accepting CCs. Machines were closed and the only purchase method was cash at the ticket office.

  10. I will be staying at Fairmont the Palm in November and would like to go to Aquaventure. Is there a monorail stop near the Fairmont?

    Many thanks for your kind assistance, Nicola

  11. Dear sirs and madam,
    I will be travelling to Dubai from Abu Dhabi by car and I would like to visit the palm via Monorail. At what street ist the “car park at the Gateway station” that you mention? What can I type into the Navigation system?
    Thank you in advance

  12. Visiting in a few weeks, is this something that we can do just to see the area of Jumeirah Palms? Not sure that we are planning to visit too much but thought it might be good just to take the tram out and back again, any suggestions or would we not see much from the tran?

    1. You do get quite a good view of the Palm from the monorail so you could take a trip on it or else try and get a boat trip around the island.

  13. Hi mam ,
    I would like to make a small trip connecting metro, tram and mono rail. Can You give a suggestion. I am residing near abu hail Metro Station….

    Thanks in Advance

    1. There are not many options to be honest! you will need to get the metro to the Marina, change there for the Tram and then change at Palm Jumeirah for the monorail.

      1. Looking ahead to a cruise stop in NOvember. From the cruise ship terminal could you give me tram, metro stops to use to go out on the monorail to Atlantis?
        Thank you so much!

        1. Hi, I’m not sure exactly where the cruise ships come in but I’m sure they will be able to direct you to the nearest metro stop (maybe Al Ghubaiba?) Then just get the Metro to the marina and then change there for the tram and on to the palm Jumeirah stop for the monorail.

    2. Hai
      I want use in monorail on Friday so how can I take ticket and where in starting point monorail.. can I park also my car there..?
      How much the ticket price..?

  14. Hi:

    Is there any change in timings of mono rail during RAMADAN month. Or it remains same as 10AM to 10PM.
    Any advance bookings to be done?
    We would like to visit on 10th June.

    Thanking you in advance.


    1. I don’t believe the timings are changing for Ramadan as they don’t normally. No you can’t book in advance unless you are a big party and then it might be possible.

  15. Mam, which is a better option for one way monorail ticket…,is the view going towards Atlantic better of going away from Atlantis. Thanks in advance.

  16. Hello,

    I have an excellent guest WiFi system that adds value and generates profit and I would like to propose it to the Palm Monorail. Who would be the best people to speak with?


  17. I encountered the same issue.It’s not only the parking which was closed ,I haven’t seen a tram moving out from the station at palm Jumeriah. please check further.

    1. OK thanks for the information. I couldn’t find any reports of a closure but keeping the public up to date is often not a priority! Unfortunately I am not in Dubai right now so I can’t check on the situation.

    2. I went to check yesterday. Gateway parking was open, Monorail running at 15 minute intervals.

      In order to avoid dissappointment, photographers should be aware that the two trains meet right at (the western) one of the two unopened station; it is not possible to take pictures of the oncoming train from the train you are in.

  18. Is the monorail closed now ?I came to parking gateway on May 14th but it was closed.When it will be opened?

    1. I don’t believe it is closed at the moment. The parking does look closed due to the state of the building work going on! But the parking is for the team too so I don’t think they would close it…

      1. Hello admin,

        I also noticed today that the gateway station parking entrance was closed off due to construction. How can i get to the parking ramp of palm jumeirah tram station to get to the walking bridge that connects tram station to Gateway? I am driving and prefer it over taking a tram to the jumeirah palm tram station.

        1. I am surprised that the parking is closed off. This would prevent pretty much anyone from using the monorail. Perhaps someone in the area can verify this? the parking does look like it is in the middle of a construction site so I’m wondering if it just looks closed?

      1. hi we have tickets to aquaventure? how are we going to get there if were taking metro? are going to go down in Tecom station?

        1. Hi, if you want to go all the way on public transport then you will need to go to the marina and change there for the tram then you can get to the monorail from the tram at Palm Jumeirah.

          1. Hi, wanna ask. We want to go to atlantis tomorrow. We are near at al fahidi station, which way is better? Moe station then take taxi going there or metro all the way to Atlantis? Pls advise. Thanks

    1. That is a long long way and I think you would struggle to find footpaths all the way there so probably quite dangerous through the underpasses etc.

  19. The service we received today at 2pm from Filipino girl was pathetic. It may be our mistake, however the response she gave was so rude and was not willing to help us. No courtesy , no politeness at all. We are upset.

  20. Hello!
    I would like to know how far is the Palm Gateway Station from the Palm Jumeirah Tram stop. Must I walk a lot?
    Thanks in advance!

    1. Hi, you need to get a lift up from the tram stop, then walk over the walkway that straddles Al Sufouh Road, then through the large car park to the other end where the Monorail is, so it takes about 5-7 minutes I would say.

      1. Hi admin,

        Visiting the sofitel hotel on the palm in a month or so time, we are up in the air about the best way and/or cheapest way to transfer to get there from the airport, whether a taxi/transfer with flight company/metro, monorail?

        Thanks for you help!

        1. Hi, the Palm Sofitel is at least a bus or taxi ride from the Palm Monorail at Atlantis. I know that they run shuttle buses to and from the hotel and the monorail but to be honest if you have luggage you would have to make so many changes to get there by public transport (metro/tram/monorail/taxi) that I think it would be way too much hassle and you would be better off just getting a taxi/transfer straight from the airport.

      1. Just used it today. It’s quite qood and the tram trip is a bit of an adventure. Don’t forget to stop off at the marina on the way back. it’s a short walk from the Dubai marina stop from the tram. this stop also has a bridge to the Damac properties metro Station. easy. Don’t forget your bathers.

  21. Hi admin
    We live on the palm, next to Ithiad station. Why it’s not open?? Will it ever be open??? A lot of people living in the palm would love to use it but i guess its just for the Atlantis hotel. A real shame…

    1. Hi Leon, that’s a very good question as to when/if the station might open. I haven’t heard any talk of it opening soon but they did say that once there was enough residential/commercial property near the unopen stations then they would think about opening them.

      1. I asked one of the station attendants and she told me Ithiad Station will open in 2017. That’s too bad.

        Also I don’t know why they would build this line serving a mega-tourist resort with a water park and aquarium and not link it with the Metro from the beginning! Taking the tram from the metro is slow and adds at least 1/2 hour of travel and walking time.

      2. I am wanting to get some photos of the fascade of the Atlantis Hotel. Are you able to take photos from the monorail as you approach this magnificent building or are you better off getting out and finding a spot out the front. I want to try and get the whole front of the building in one pic. Are there photo opportunities if I get off at one of the stops along the way? I just want to add a great photo of this iconic building to my collection and want the best possible vantage point.

        1. There are no stops open along the way but when you get there you can get some good pictures from the road just a minutes walk from the monorail station.

    2. I agree that it is a shame that Ithiad Station isn’t open. From the looks of it (walking around this neighborhood around the station), there are thousands of residents living just steps from the station!

      Also, as of January 2016, the monorail is running every 15 minutes from 09:15-22:00.

  22. Dear Admin,

    We are going to visit Atlantis Aquaventure and I thought it would be a good idea if we use the monorail in the same day.
    Because we are with a car will it be a good idea if we buy tickets for return trip, leave the car at the Palm Gateway station
    go to the aquapark by the monorail and return with it in the end of the day?
    Thank you in advance.

    1. Yes that sounds like a great idea if you want to use the monorail. Of course you can park for free if you go to Atlantis but if you want to use the monorail then combining it with this trip is a good idea.

  23. Hi admin
    Could u plz u suggest the best way to go to monorail (taxi and stop by the Atlantis lets say or what… I have no idea at all how to reach there and where’s it) avoiding walking and waiting since my grandmother will be with us and can’t walk a lot . Our hotel is in AlSufouh sheikh zayed road.
    And what’s the best time to go.

    1. Yes you would be best getting a taxi to the Monorail – at the Atlantis end it is not very far at all to walk to the Atlantis hotel. Best time to go – well the monorail is not often that busy so you could likely go anytime but avoid rush hour traffic for taxi obviously.

  24. Hi Admin,

    Could you please advise me the best way to get into the Palm? I am coming from Abu Dhabi with my private car, Can I go directly to palm with my car or only monorail is the option? Which option would be the cheapest one?
    Thank you for your help in advance!

    1. yes you can drive onto the Palm in your car no problem – some of the fronds are for residents only but you can park up at the end of the Palm where the Atlantis hotel is and take a walk along there.

    2. Hi please advise best public transport links from Atlantis Palm Hotel to Karama centre for shopping. Google maps suggests taxi for part of it but I believe we can do better than that?? Thanks

  25. Hi,
    I am planning to visit from Sharajh and want to use Palm monorail for one side. pls confirm tickets are avbl from both starting and ending stations…i want to board from station near main road and ends near Atlantis hotel.

      1. Hi, admin. Thank you very much for this very informative information. Next week, me and my husband will be going to the aquapark. We will be coming from Union Metro Station. I would like to ask if it’s okay to go to :
        1. Union Metro to Dubai Marina Metro (Damac)
        2. Transfer from Damac to Dubai Tram (Palm Jumeirah) stop
        3. Transfer to Palm Monorail going to aquapark?


  26. Please give me information we are stay bur dubai royal ascot hotel so I go to monorail give me idea to go near and reach monorail

    1. Sorry I don’t know exactly where that hotel is but to get to the Monorail you will either have to drive and park at Palm Gateway, get a taxi to Palm Gateway or else use public transport (Metro, Tram) to get there. You can check with the RTA if there are bus routes that go nearby. I believe the number 8 bus is in the vicinity.

    1. Generally the monorail is not that busy so there is more than likely to be room for 49 pax on any trip, particularly on a week day. You will need to contact the station for official confirmation though.

  27. Hello,
    please, tell me the easiest way to reach the Monorail station coming from the nearest bus stop of line n. 8 (Villas Complex, Tecom?) in Al Sufouh rd. I Thought to take the tram at Al Sufouh2 and get off at Palm Jumeirah1 and then reaching Monorail station by walking…is it a good idea? Are there signals indicating this station? Thanks!!

    1. If you get the tram to the Palm Gateway station there is an easy walk across the walkway and through the car park to the monorail station.

  28. 16th august 2015…today tried to buy a tkt with my credit card as your site says that this is a purchase option …but presently this option is not available at the tkt office..
    please amend this on this site so noone else has the misfortune of travelling all that way and not be able to board.

    1. Hi Marko, was this a temporary problem? Credit card was an option but I guess that most people are likely to have 25 dirhams on them if card payments are not available.

      1. Hi Admin….thanks for your reply…but no not temporary…the attendant said that credit card facility has never been available and that this issue has been brought to the attention of management …we have been traveling cashless throughout dubai – being the modern city that it is and have not had a problem until now…we were very disappointed. we did have 30 dirhams but not 50 for both of us plus 2 nol cards and 2 credit cards…we had no need to carry any cash at all.

        1. Ok thanks for that Marko, I’ll amend the site. Yes on one hand Dubai is a modern city but there are still a few areas that cash is required and things need to be bought up to date!

  29. Hi

    Can you pl. share the timing of monorail and Atlantis during Ramadan.i want visit during Ramadan.

    Thanks in advance.


  30. I want to go to jumerah beach, which metro station is nearer to go, what should I do after getting down from metro?

  31. Still awaiting response to my comment sent on June 17, 2015 regarding a rather unsavoury experience I had at Dubai Monorail station. I have written to Nakheel too, on the advice of RTA.

    Look forward to hearing from your end.

    1. Sorry, nothing to do with us here, we are just providing information on the monorail but don’t have anything to do with running it. Have responded to your previous comment.

      1. Hi! I want to know if after going down from the atlantis station can we get inside the atlantis hotel even if we are non hotel guests? We just want to look around the hotel lobby and take some pictures to make our 25dhs trip worthy.


  32. Hi there,
    Can someone please help me if there are any buses to Atlantis Hotel or just the Monorail? I just dont want to spend 25 AED on a 5 km journey if there are other cheaper options to travel… Many thanks for advice

    1. No, I don’t believe there are any RTA buses running to Atlantis although i guess it might be possible to pick up a free hotel shuttle bus somewhere if you are clever 🙂

  33. Dear Sir/Madam:

    Greeting from Sakura Holidays.
    Kindly pls send us the contact person and contract No for monarial booking, we would like cooperate with you in the future.

  34. dear admin,

    i am not a regular traveler in metro or tram . so I need a guidance. my sister is coming to Dubai and I just want to make them travel in metro (union station ) – tram and mono rail.
    and after all these trips I wish to reach Dubai mall. so can you please guide me how I can I plan the trip by connecting all three together – metro, tram and mono rail. we wish to travel on Saturday afternoon. expecting your reply…

    1. I guess it really depends on where you are coming from I suppose. If you want to combine all 3 then I would say take a taxi to the Palm Gateway station in the morning and take a return trip on the monorail. Then take the tram to Dubai Marina where you can change to get on the Metro and go to Dubai Mall.

  35. Hi could you please give me details about Daily use actually I am working in Atlantis the palm I want to know how much do I have to pay for a month 2 said .
    Waiting for your prompt replay
    Kind regards,
    Sameer Hussain
    Contact :0555-614-266

  36. hi
    were arriving in dubai at the end of march and were wondering how close the monorail is to the arabian dreams apartments and the best way to get there will will be using public transport and taxis
    kind regards

    1. Hi the monorail is not that close to Bur Dubai – quickest option is to get a taxi and cheapest is to get the metro and tram although this may take a while.

  37. This is our first ever visit to Dubai and we have been overcome by how friendly and helpful everyone is, until yesterday 19th February 2015. when we chose to travel on the Monorail from The Atlantis hotel to Gateway and back. Despite the monorail being grossly over-priced compared to taxis, we felt it would be a nice change and indeed we saw things you could not see from the road. We had an enjoyable trip both ways. especially the return, when the security guard travelling back to The Atlantis with us, chatted to us most the journey and told us when to go to the front of the monorail to get photos.

    On arriving at the Atlantis terminal, we were met by the rudest security man I have ever met. As we got out our tickets to ‘check them out’ at the barrier, this security guard asked for them to be handed to him, which we did: he ‘swiped the card’ over the sensor and kept it, and the same with my husband’s and everyone else who left the monorail. I asked him very politely, if I could have our tickets back as souvenirs of our journey. I like to make a scrap book of my travels. This rude security guard said ‘No, you cannot have it.’ I asked him why not and he pointed to the box at the doors which said ‘Please Recycle’! I again asked if I may please have my ticket and he said I had to ask the man in the ticket office since he was not authorised to give them out. I went to ask the man in the ticket office, who was completely disinterested, and as I did so, this rude, arrogant security guard, walked over to the recycle box and placed our tickets along with all the others from that journey in the recycle bin and smiled at me. When I complained, he said that he had to recycle them.

    I have never met such a rude arrogant man. He completely ruined what had been a fantastic day out. He made me very angry and upset. It is no wonder that the people, and visitors to Dubai do not use public transport when they are treated so badly.

    Please send your very rude security guard on a customer service training course. Please can you arrange for 2 of the tickets to be sent to my home address which I will send you when you reply you me.
    Kind regards
    Susan Broadbent

    1. Hi Susan, I’m sorry your day was ruined by one small minded person thinking they were doing their job. Especially as there is really no reason for them to take the tickets from you.
      Unfortunately this site is run independently so I can’t action your complaint personally. You will need to contact Serco who run the monorail system. I hope the rest of your stay is enjoyable though.

    2. Susan, something you need to understand about Dubai…

      Most of the ancillary/support staff here have no formal education. They are recruited from 3rd world countries, paid a very low wage, and given a single task to do. They have no latitude to deviate from that task, and they live in fear of losing their job, which would result in their being deported and returning to their destitute family in shame.

      I wonder whether what you interpreted as “rudeness” by the security guard was in fact stress when you asked him to do something he’s never been told how to handle, compounded by communication and cultural differences. He’s been told his job is to “collect tickets and put them in the recycling box”. You were asking him to not do his job and risk his livelihood. He also knows that, if he offends a customer who is making a request that he can’t agree to, he can also be in big trouble.

      The fact that he smiled at the end was probably him trying to make peace with you.

      I wasn’t there, you were. Perhaps my interpretation is incorrect. But please do consider the above before you pursue your complaint further.


      1. You are indeed a kind person Greg. Definitely the person’s job is at risk and should be kept in mind before lodging a complaint just cause he did not return back the ticket. I understand Susan’s hobby of having a scrap book made, but just think about it when a person’s job is at stake and livelihood depends on it. Thanks. And thanks Admin for your helpful blog. Very useful informations.

  38. Hello.
    My parents are going to stay in the shoreline apartments. Could they walk from the apartment to the gateway towers monorail station/tram or do they have to get a taxi? I don’t know how far it is. I also believe that the other stations aren’t open yet.
    Thanks Mandy

    1. It depends which end of the shoreline apartments they are in but even having said that I’m not sure that there is a walkable route to the gateway station so you would probably have to get a taxi.

  39. admin,

    we are groups and we would like to take a pass to the mono rail in advance is it possible.and also how much is the cost per ride.


    1. It may be possible you may be able to get tickets in advance if you are a very large group (contact Serco) but at the moment there are no published group ticket rates and tickets are priced as per individuals 15 dirhams one way and 25 dirhams return.

  40. Hi

    We are heading to the Atlantic from Dubai mall.
    Can I check will I reach by metro, tram and monorail ? Which metro station to alight and take the tram ?

    Many thanks and hear from you soon and we going tomorrow 20 Jan 2015

    1. Last year it was closed because of the fireworks. As there is no world record display this year I expected to be open normal hours.

  41. Hai..

    Please can you help me.. Is Monorail connected to Dubai Tram… How can we buy tickets for tram..? Also help me how we can see the Aquarium in Atlantis – The Palm..


  42. hi dear, i am from a travel tourism, kindly advise your email address, we would like to request some specials for our groups, as we have around 80 groups a month


    1. I don’t know any reason why it wouldn’t be open. I can’t tell from their website exactly where that hotel is but I don’t think it is right next to Atlantis which is where the only station is so I expect you would need to get a taxi from there anyway so you may as well get a taxi from FGB.

  43. Hi im working in atlantis and since monoril is connected to the tram im using the monoril daily. I want to know is there any special ticket or price for daily travellers. thank you

  44. Hi Admin,

    When in November will metro and Palm monorail are linked together? I am planning to ride the Palm monorail on Nov,7th.

    Thanks a lot!

  45. Hi , will the station at the park finally be opened ?? Seems silly that it stops there but we can’t actually use it , would def help traffic on the palm 😉

    1. No sign of any new stations opening yet Marion, but then sometimes they announce these things within days of them happening so who knows!

      1. Its not a new station its been there for at least 2 years and actually had a grand opening last year on National day, but didn’t open! Do you know who I can contact with regards to this as its very frustrating that this station cannot be used especially for workers on the Palm. Thank you.

        1. All of the stations have been there ready and waiting to open but it’s just up to the owners when they decide to make them open to the public. Serco run the Monorail so you would have to contact them.

    1. I do recall seeing an ATM at the gateway station. If not there are ATMs right next door to the Atlantis station inside the hotel.

  46. Hey Admin Good Day
    Please guide me,
    I heard this train is only for visitors who will go to atlantis hotel, not for visiting the beach only, is that true?

    1. Hi, anyone can use the monorail. It stops right outside the Atlantis hotel so you can use it to get to anywhere you like that is near the hotel.

      1. Thanks I visited last weekend with my family and its a great experience.
        I suggest every one who is going by metro to take Dubai Internet City MS, as taxi will take only 10 Dirhams and takes no time to reach Monorail station. 🙂

        Thanks once again.

  47. Hi, I am staying on the Palm (fairmont probably) in December 2014. Will I be able to get a mono rail from the palm, to places like ‘The Walk’ at Jumeirah, or perhaps Ibn Battuta (or any other mall for that matter). I heard there is a monorail from Internet City?
    I want to avoid taxis as much as possible, but will need to travel to these areas daily. Thanks

    1. Yes, once the tram opens in November it will link up with the monorail as well as the metro so you just need to get yourself to one of the two monorail stations and you are good to go.

      1. Thanks! So am I right in thinking that I’d get the Monorail from the Atlantis hotel, down the trunk of the palm, then I would change ‘train’ and get on the metro to the malls?

        Sorry to seem stupid, but the hotels I have been asking have not even mentioned the tram is opening in November, so I am struggling to get step by step info.

        1. Yes get the monorail to the trunk then you should be able to change to the tram and take that to the marina where you can change to the metro.

    1. Do you mean JBR Walk? I guess it depends on what end of it you are on but I wouldn’t really recommend walking (especially in the middle of the day). Best to get a taxi or after 11 November you will be able to get the tram.

  48. Dear Madam/ Sir,

    I want to ride monorail along with my wife. We are residing near Mall Of emirates. Could you please guide us how to go Atlantic by monorail and coming back (Return Ticket)

    Thanks & Regards

  49. good morning,
    my company is building a monorail in RIYADH (SAUDI ARABIA). we are looking for a maintenance vehicle which can circulate on the monorail.
    do you have one and from where it comes?

  50. Hi

    I just want to know if we can use entertainer coupons today as we have 3 coupons and we are 6 people ??

    please let me know.

  51. hi.
    I want go to the atlantis aquaventure in jumeirah palm.I live near the burj khalifa/Dubai mall metro station .How to go there ?
    please answer to me .
    thank you.

    1. The easiest way is just to get a taxi – because if you get the metro you will just have to get a taxi to take you to the monorail anyway.

  52. Hey Admin

    We’re staying at the Fairmont on the palm. How far is it to walk to the gateway station to get the monorail to Atlantis? Or is Atlantis walkable from Fairmont?

    1. Sorry for the delay in replying , it seems like I am not being notified of comments…
      I’m sorry I’m not sure exactly where the Fairmont is but it is a long walk from anywhere to get to either Palm Gateway or Atlantis so I would expect the answer to be ‘no’.

  53. Hi,
    I am coming from Abu Dhabi by car,can you please guide me how to reach Palm Jumeriah? where can I park my car, is there sufficient parking? is the parking paid or its free.

  54. Hello! I’ve read all your answers and still i’m not sure how to ask.. If i have a personal car could i reach all the way to the hotel or the monorail is the only option to take me there? If so, are there additional fees? Thank you

      1. You can reach the Atlantis hotel by car but parking is expensive. There are some spots to park for a short time (2 hours I think) which are free, outside the hotel.

  55. Good morning,

    I have a group coming this month and I would like to have a contact who will help me to organize this event. Waiting for your comments as soon as possible.

    Have a great week,

    best regards,

    Carolina Duarte

  56. I am coming from International City, Dubai by car to pick Monorail then to go to Atlantis. How can I reach there? Please revert asap.

  57. took a taxi to aquaventure from the mall of the emirates, was a comfortable 15 min ride that cost us AED 31, took a cab back as well it costs us AED 31.50 then.

    avoided the monorail due to the break journey and mixed reviews

    1. Yes I think the monorail is worth a trip if you have a car but otherwise it is a bit of a fuss to get to until it is linked up with other transport systems later this year.

  58. Hello. I have not had a chance to review all the comments to see if this question has already been asked, so please pardon me if it has.

    Does the Palm Monorail yet connect to the Dubai Metro? We are flying in to Dubai on Tuesday, and are trying to find the least expensive transport from the airport to the Fairmont Hotel at the palm. Any suggestions or advice would be most helpful.

    Thank you so much!

    1. Hi Kimberly, no they are not connected yet. I guess the most cost effective is to get the metro to Nakheel or Internet Vity station on the metro and then get a taxi from there (or mall of the emirates where there are more taxis) but you really have to ask if it is worth the hassle rather than just getting a taxi from the airport as there will be some walking and escalators involved.

  59. Hi,
    I would like to know, is there any additional cost other than mono rail to visit to palm jumeirah.


  60. Hi, may I ask if we are not the hotel guests from those hotels being the pick-up and drop-off points for the free shuttle bus for the Palm Monorail, can we still use this free shuttle service? Please excuse me to ask as I’m a little bit confused: this shuttle bus also goes straight to Atlantis, right? Thanks a lot!

  61. I have a coupon for 2 x1 monorail, as I can buy the ticket, have some staff that meets the customer when purchasing the ticket. machine or have a button for that discount
    Thank You

    1. I have a coupon for 2 x1 monorail, as I can buy the ticket, have some staff that meets the customer when purchasing the ticket. machine or have a button for that discount
      Thank You

  62. Very informative site and thanks for your continous updates and feedbacks. I am intending to visit the monorail this saturday. Hope i wont be confused in entering the car park.

  63. Hello ,
    I wish to visit MonoRail on Friday
    Can you Please Tell me what i can do At Atlantis Station , Can i Go Atlantis hotel Market ?
    kindly tell about more activity there without charged
    Thanks in Advance

    1. There is nothing to do at the station. Check with the hotel as to what you can do there. There are shops you can browse inside the hotel.

  64. hi , good day to you . i wish to visit monorail this saturday. kindly advice from international city which will be nearest metro station to palm. please advice the timing of monorail service. is it working whole day in saturday or is there any time limit.

    1. Hi, it’s really best to drive from International City, otherwise it is a bit of a trek! You would have to get the bus to Rashidiya then get the Metro from there. See FAQs for nearest Metro etc. It’s way quicker just to get a taxi to the Monorail but obviously more expensive.

  65. Hi,

    Have gone through your threads and just wanted a quick reconfirmation regarding the most economical way to get to atlantis – Take the metro till Mall of Emirates and then a taxi till gateway station and monorail from there. Is my understanding correct?


    1. It really depends on where you are coming from! The taxi from Mall of the Emirates can seem expensive because of the one way system they have to go around so it may be better to get off at Dubai Internet City so that you get the taxi from the Palm side of SMBZ Road.

  66. Hello Admin,

    Wanted to thank you for all the useful information you provided since Jan 2012 till now.
    We will visit the monorail this week for the first time.


  67. Hi I am seeking for the job opening in Palm Monorail where to find the Rolling Stock Maintenance opening of Mono Rail

  68. Hi I am seeking for the job opening in Palm Monorail where to find the Rolling Stock Maintenance opening of Mono Rail

    I have contributed 4+ years in Projects, Installation, Testing, Commissioning, & Troubleshooting in Railway Industry predominantly in EMU Rail (MRVC & GP) and Metro Rail Projects in Rolling Stock. I worked on the two Railway projects.
    Western Railway on 25 KV (AC) and 1500V (DC) Commissioning and Troubleshooting
    of EMU Train in India
    Second in PNU Metro Rail project Third rail traction with 750V (DC) Corrective, Preventive Maintenance, (ATC on board Testing) of 22 train in Saudi Arabia (Riyadh).

    If you have any INFO kindly reply

  69. Hi. I have one question: why the Trump Hotel station( golden mile) is still closed? When is it going to be opened?

    1. It is still not known when any of the other stations on the Palm Monorail will open. The Trump Tower Hotel is rumoured to have been cancelled and that was probably a key point in opening that station. The stations are unlikely to be open until the monorail is linked with the Metro and/or the Tram system so that it can be used as public transport rather than the tourist transport that it is mostly used for right now.

  70. Hi…Just wanna know if Monorail is being operative on 1st January 2014…Since its closed from last 4-5 days…And if yes, what are the timings…Thanx & Regards…Chetan Sheth

    1. Hi Chetan, apparently the monorail is closed between 26th December and 2nd January. I’m not sure if those dates are inclusive or whether it will actually reopen on 2nd January. Unfortunately I am out of the country right now so can’t check.

  71. Dear Admin,

    Is there any possibility to rent out the entire monorail for specific timings? We are organizing a large group into Dubai and they would like us to explore the opportunities. Please contact me on the email address provided above for further details in terms of pricing and conditions.

    Thanks in advance,

    1. I very much doubt it to be honest. It would be like taking over public transport! If you want more info though contact the RTA on 800 9090.

  72. I want to visit the monorail on Friday December 20. I understand from the FAQ that the monorail takes about 10-15 minutes per single ride. I will be only a few hours in Dubai because I am passing through to Nairobi. My question: do you have any idea how long it takes to travel from the monorail to the airport, under normal circumstances, by taxi and metro, OR only by taxi from the monorail to the airport. Thanks in advance for your answer.

    1. Ernst it depends on the traffic but maybe half an hour to get to the monorail by taxi, then you may have to wait for the next train etc, I would leave at least 3 hours for the whole journey here and back to be safe.

  73. we plan to visit the lost chambers aquarium on the last day of tour .how can we avail of public transport from deira center to the atlantis and return to the airport for our flight in the evening .we would be 5/7 peeople on the 21st of nov.please guide us on the most economical way to the Atlantis from our hotel in deira area

    1. You would have to get the metro then a taxi then the monorail and the same again in reverse to do your trip. This means it will likely take a long time and I’m not sure with 5/7 people whether it would be easier just to get a taxi (or 2) there and back.

  74. i need to know if i need to use the mono rail can i go to atlantis and get the monorail done but i wont be staying at the atlantis.

  75. Will the monorail stop at any of the other stations on New Years Eve? We live on the Golden Mile and think this would be a brilliant idea to get to Atlantis.

  76. hello,

    tomorrow i have to go Atlantis hotel from internet city metro station. can you plz suggest me from where i can get the monorail.

  77. We are planning to vist and view the plam jumeirah island in the monorail on 14th october 2013, we will be around 60 persons. can you let me know if we can get a group ticket with dicount rate. We will comming in a bus and please confirm if we can get parking for the Bus.

    1. No I don’t believe there is any discount for groups. There is plenty of parking so that should not be a problem. You also can’t book in advance.

  78. Hi admin, congratulations with website. Regarding entrance to the Gateway Towers to take monorail. I know that the Al Sufouh Rd is a busy road but I do remember there is a footpad along it. I’m staying in November in hotel One and Only Mirage Arabian Court. Just next to The Gateway Towers. At the same side of the road. Would there be a chance that I could there on foot? Thanks. Jan

  79. Hi,
    How can I reach the gateway station by taxi?
    Is there (at the entrance of the palm) any sign I would see?
    I will go by taxi from media one hotel.
    Thanks a lot.
    Best Regards,

    1. Pablo there is a taxi rank in the ground floor of the Gateway station car park so they will drop you there and you take the escalator to the platform and ticket office.

      1. hi , good day to you . i wish to visit palm jumeriah this friday. kindly advice from deira which will be nearest metro station to palm. please advice the timing of monorail service. is it working whole day in fridays or is there any time limit. also please advice is there any restriction inside palm regarding areas we can visit.

        thanks in advance for your advice
        with best regards

        1. Hi Prince, please see the FAQs page for most of the answers. The Palm Monorail just takes you to the top end of the Palm so all there is to see there is the Atlantis Hotel and a walk along the road at the sea edge.

  80. Could you please tell me whether the dubai monorail still operates? I live in Bur dubai. Can I go by bus no. 8? Please reply.

  81. Hi, im staying near Mall of emirates. Can you please guide how to reach to the monorail station. Also, please can you tell me how much time it will take around to see all this?


  82. hi

    quick question. I will be watching the noel gallagher concert on 15 th mar at the atlantis beach. Are you scheduling more trains to leave there after 10pm. As you can imagine there will be an awful lot of people trying to get off the palm.



    1. Hi Colin, no there are not generally extra trains scheduled after big events at Atlantis. I think there is fair reason for this as once you get off the palm gateway station you would still either have to get a taxi or drive to your final destination so it is probably just easier to concentrate the taxis at Atlantis.

  83. i am arriving dubai on 12th march 2013. i will stay in al mankhool street and wants to visit atlantis by mono rail. pls guide me.

  84. Is it possible to walk to the Palm Gateway station from Nakheel metro station – American University? Or are there difficult road crossings on the route? Is the station easy to find on foot?

    Thanks in advance.

    1. Hi Jon, although the distance is walkable I wouldn’t recommend it as it is a difficult route over busy roads with not much in the way of pedestrian access.

  85. Hi, I will be arriving in Dubai on the morning of 2 May 2013. Does the monorail work from Dubai airport to Atlantis Palm Hotel where I will be staying. If it does, where is the station at the airport and which station would be best to get off to get to reception at the hotel.

    1. Hi Michele, no the monorail does not go from the airport. You will either have to get the metro, then a taxi, then the monorail or just get a taxi straight to Atlantis which would be way easier. The monorail is more of a tourist ride than public transport to be honest.

      1. Thanks for this, however I am told that you can take the metro to a station in Dubai CBD and then change trains and catch the one that goes to Atlantis. Is this correct?

  86. Hi, Appreciate this site lots of info.. I will be visiting dubai in Jan during DSF. was planing to visit Palm Atlantis, got to know I need to take taxi from DIS to Monorail station, but can u shed some light on ticket to which station I need to take and do I have to pay to get into Palm Atlantis.(plannin only 1-2hrs max there)

    1. Hi Sri, at the moment there is only one station open at each end of the line so just get the monorail all the way to the Atlantis Station. No charge just to wander round a few areas of the hotel itself but you can pay to go into the aquarium or the water park.

  87. What is the best way to get to the monorail with walking instead of taxies.. which station you recomend i should get of and is it pedestrian friendly of will a taxi be a better way

  88. Hello!
    We are going to spend our two week holiday in Dubai this Christmas. We also had planned to take monorail. Can you please advice me what is the best way to Find the monorail station ( i’ve heard it’s realisti hard to Find It), We will live in Sharjah during our stay so We are likely to take subway to Dubai. How We should continue our journey from downtown Dubai? Than you so much for your time and help!

    1. Hi Catherine well if you take the Metro to either Mall of the Emirates or Dubai Internet City stations (MoE is further but more taxis, DIC closer but not so many taxis at all times) then you can get a taxi from there to the Monorail.

  89. Hi, I have a complaint.

    Taking the monorail from the Palm to Jumeirah I was looking for a taxi. Inmediately a few guys came up to me and wanted me to take an expensive cab (they had a little stand at the entrance) I said I wanted a normal taxi and they became a bit agressive or so. I decided to walk to the road and get a normal cab.



    1. Hi Annelou, if you have a complaint about rogue taxi drivers then you should report it to the RTA. You can get hold of them on 800 90 90. You could also report it to the police as this is illegal. Am glad you managed to get away from them anyway.

  90. Hi, Just wanted to know if i buy the return ticket for mono rail can i get off the last station which is i believe the atlantis or is that i can not get off from mono rail?
    cause i would like to hang around for few hours. please advice.
    thank u so much for you help in advance.


    1. Hi golam, yes you can get off at the other end and have a wander round the Atlantis hotel and take in the view of the sea then come back when you are ready.

  91. Is the monorail working? I tried to find the entrance to the multi storey car park yesterday as I have visitors staying and I wanted to take them on the monorail. The entrance to the car park seemed to be boared up. I called Nakheel they said it was open but could not tell me how to find the entrance and gave me another number. I called it and it was the leasing office for The Gardens! We ended up going on the Metro instead.

    1. Hi Stephanie, yes the entrance to the car park is really hard to find and the way in is not really even a proper road! You have to take the road towards the Palm (from the Madinat end of Beach Road) and when you get to the part where the road splits off up to the Palm (just after the Nakheel offices) don’t turn up there but go a really short distance past that entrance slip road and turn off the road about 50 yards afterwards – you will see a small sign with the monorail symbol on it and you get in there. Although I haven’t been there recently I assume the entrance hasn’t changed but it is hard to find for sure.

  92. Thanks Admin for this informative site. Y’day I visited the Monorail and Pam Atlantis Hotel . It is certainly worthy to visit. I took taxi from Dubai Internet City Station after crossing the Seikh Zayed Road and since Glory Hotel is there , you’ll get a taxi. While returing back please go to Nakheel Metro Station by Taxi . It is AED 10 only both the way.
    Try to get the front seat in the train while going from Gateway to Palm Atlantis, it is superb view ..

    1. Thanks Sandip for that useful info. It’s always good to get feedback from people who take the monorail as they often use different means to get there.

    2. WARNING: there is some sort of “rip the tourists off” racket going on at the Monorail Gateway.
      As mentioned above, I did take a taxi from Gloria Hotel at Internet City Metro.
      First surprise came when taxi driver had no clue what or where “Gateway to the Palm/Monorail entrance”was.
      He did get there after I repeatedly said “Entrance to the Palm Jumeira. Base of the trunk” and pointed to the signs.
      He was genuine,as he asked the guards at the entrance where to proceed and told me he has never been there before.
      Monorail was fantastic and so was Atlantis and Underwater world.
      I took monorail back and that’s when I discovered that there are no taxis-only a rank of white cars with guys wearing some sort of badges, xo they are there legally,I presume.
      These guys are asking $200 dirhams to take you back to either Nakheel or Dubai City Metro! Yes, TWO HUNDRED, when the taxi fair is $10-12 dirhams!
      I went out to the main road and got together with a Japanese couple (who told me the same thing about the guys in the white cars trying to charge the same price-200 dirhams). Taxis are hard to get on that stretch, but not impossible and eventually one of those guys in white car pulled over (instead of going inside the Gateway) and agreed to take us to Nakheel for 25 Dirhams. It’s still double the normal taxi fair, but better than 200!
      I guess those guys in white cars got some sort of contract/monopoly on the Gateway entrance,as there is not one taxi in sight there and they are just ripping people off blind.
      Don’t be gullable and don’t pay those prices

  93. Hi
    I just want to know the timings of the Monorail today(28.9.12)
    from atlantis. Because there is a event at Atlantis which gets over at 11. The Virgin Radio Back To School Prom.

    1. Hi Glen, The timings can be found here – I have not heard of them extending the times for special events so the last train is most likely at 22.03 as per normal.

    1. Hi majid, it depends which metro station you go to and the traffic etc but it is only really a 5-10 min taxi ride from the gateway station to the metro. It also depends how quickly you can get a taxi from there.

    1. Hi Oksana, as I understand it the Ramadan timings for the Palm Monorail remain the same as they are normally, with no changes.

  94. Hi, I would like to ask about the fair for Monorail and the total duration along with the route and from which station we can take Monorail to back at Atlantis …. please!!

    1. Hi Ali, I think you should find most of the answers to your questions on the website. Take a look at the FAQs.

      1. Dear Admin,
        One thing I’d ask yesterday we drove to Palm but unfortunately I couldn’t find the gateway station parking area. Would you guide us pls or relate us with any map-link. thanks

        1. Hi JK, yes it is very difficult to find, I agree! So, this is my best description:

          As you are on the beach road (al sufouh road) and driving towards the Palm, you need to keep in the right hand lane as if you were actually going to drive on to the Palm. After passing the Nakheel Office on your right the road will split into 2 with the right lane going on to the Palm and the left lane continuing towards the Marina. Keep in the left lane under the overpass but slow down. The entrance to the car park is IMMEDIATELY after the turning on to the Palm. There is a small sign and the road is unmade but you should see it on your right.

  95. Hi ,

    I want to take a ride of Mono Rail with a family. Please guide me what is the best way to reach the Monorail station. I live in Burdubai. Is any metro station near to Monorail station? or which bus no runs on that route.


    1. Hi Dharmesh. There isn’t a Metro station that is right next to the Palm Monorail – the nearest ones are probably Nakheel or Internet City station and then take a taxi from there. I do not know the bus routes from Bur Dubai off hand so you will need to contact the RTA about that.

  96. I will staying near Jumeirah Beach Hotel, and want to take Monorail, what is best way to get to station, and how far is it from there. Is there a bus, metro, or taxi the best.

    1. Hi Linda, I believe that there is a number 8 bus that runs along the beach road from near the Jumeirah Beach hotel to near the end of the Palm – you will need a Nol card to use the public buses though so if this is a one off trip it might be easier to get a taxi which will be fairly cheap as you do not have to go far at all.

      1. Bonjour,

        Je vais me rendre à Dubai début septembre 2013 pour la 1 ère fois, et mon logement sera dans le quartier “Diera All Rigga Road”. Pourriez-vous me dire comment puis-je me rendre à l’Atlantis Palm Beach, en transport en commun au départ de Diera. Y a t il le métro ou le Monorail ? Et la facilité à moindre prix. Bien à vous.

  97. Hi there,

    I was wondering about the parking spaces, is it shaded and would there be any payment for parking our cars at the gateway towers?

    Kindest Regards,

    Vasileios Papadopoulos

    1. Hi Vasileios, yes there is plenty of covered parking in the multi-storey car park at the gateway and the parking is free there.

    1. Hi Denis, you should contact the RTA as they probably have a lost property section. If you can though it might be best to go to one of the monorail stations to see if it has been handed in there.

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